First and utmost, I wanted to thank Get.Furniture for an outstanding customer service experience, communication skills and a wonderful end result - quality beautiful furniture i was hoping for. The entire shopping experience was one of those, one wishes for : easy/quick QA correspondence; simple and clear transaction; recommendations and advises from customer support; and timely delivery as expected, with before and after phone call to confirm. I truly wish more business functioned as professionally and as smoothly as Get.Furniture, where you feel like a valuable customer.
Thank you Get.Furniture for an amazing customer service! I couldn't have been happier receiving my order a week earlier than expected and its gorgeous! I appreciate you staying in touch every step of the way. Thank you!
Shipping was quicker than I expected and they were very good with communication as far as delivery and services..
Very happy with this purchase. It arrives in one piece, so we just had it set in place and filled it with our TV things. LOVE the center wooden framed section for holding the Satellite box. Since the box is black and the framing in wood, there is a sleek visual transition from the black satellite box to the crisp white of the TV stand. Did not expect it would look this good. We have our TV hung on the wall, and the entire set up looks light and modern.
Very happy with the out has process. Customer service called me the day after receiving my order, explained how they would be shipping my purchase via freight (a large piece of furniture), how long it would take, when it would arrive, and gave me their contact info. The driver called the night before to be sure we would be available for delivery. He was on time, professional, helpful... Whole process was great. Thank you. Highly recommend.
I can't say enough good about Get.Furniture I would highly recommend buying from them again. I will actually be looking for more pieces through them just because of how awesome they were. I had two questions after purchasing. I contacted through email. Within less than 5 minutes I had an email response and a phone call from the seller. How's that for service? I'd give them 10 stars if I could.
The entire shopping experience was seamless and they were fantastically responsive. Customer service is top-tier, and they were more than willing and able to resolve issues in a timely manner. Most importantly, the communication channels were always open! Would certainly shop again. We bought a bedroom set (shipped to Texas from NY) and when there was an issue, they were quick to respond, were respective to our concerns, and promptly took care of it. - Tatyana Fed, TX
Great service, helpful , great quality of the furniture. Highly recommend - Lena M, NY
Professional, friendly service. Hard to find great customer service these days, so it's great to see that some establishments still remember how to do business properly. This indeed is one of those establishments. Great patience and diligence throughout the end-to-end process, from the order to the delivery. Calls and emails were answered in a timely manner, which is not a common occurrence these days. You could go elsewhere and see how your 1 minute question could turn in a month of excuses, delays and the eventual "we're sorry but there's nothing we can do." Or you can go to Get.Furniture and get real customer service from knowledgeable people who actually care about the customer. No doubt in my mind that I will come back to Get.Furniture for future purchases, because I am happy with the service I got from them. - Alex Morgovsky, FL
I recently purchased a mattress from get.furniture - one of the best online shopping experiences I ever had - starting from ordering to getting it delivered! I surveyed a lot of websites for the same product and found the best price on get.furniture including free delivery and in-home set up. Eugene from get.furniture provided excellent customer service - mattress was out of stock when I ordered but Eugene kept me informed on the entire timeline from them receiving it from the manufacturer to promptly getting it delivered to my home - everything was done right on time and exceeded my expectations! I highly recommend get.furniture and will definitely use it for future purchases. Many thanks to Eugene again!! - Janak, VA
Customer service was fantastic. Responses to questions were almost immediate and were very helpful. Staff is friendly and courteous. Delivery was very efficient and accommodating. Highly recommend - Tara Halpin, NC
What a wonderful experience it was working with Eugene at Get Furniture. I ordered a couch for our beach home . Since we do not live there full time getting the couch delivered before the holiday weekend was a challenge. He worked with me and the delivery company and got this accomplished. He was a gentleman to work with and we are very pleased with our couch - Honey Levine, NJ